Skincare Routine FAQs

You’ll find the answers on this page. And if you don’t, we’re just an email or phone call away.

Your Skincare Routine Matters

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What’s the Best Skincare Routine For Me?

While a skincare routine should be unique to your skin and its needs, there are some basics steps that everyone should follow:

  1. Prep: Remove make-up, dirt and pollution, which can lead to skin problems (acne, dullness etc). And, ready it for products applied on top. Essential at night; optional in the morning.
  2. Protect/Prevent: Use a good sunscreen and antioxidants every morning, help to protect skin and prevent damage associated with exposure to UV rays and pollution.
  3. Perfect: Depending on your individual skin issues, moisturizers, face oils, serums or other specialized treatments may be required. We’re big fans of a retinoid each night.

We understand that you may have a hard time deciding between our products. Just shoot us an email & we can help!

How Do I Make the Switch to Apothekari?

We’d never recommend that you throw out all the products in your current skincare routine! Replace just one product at a time as you run out and start with the two serums in our Radiant Skin Set. Designed for morning and nighttime use, the combination of these two products make a big difference to the look and feel of your skin!

How Is Apothekari Different to Other Natural Skincare Brands?

Our founder is a pharmacist so we go beyond being ‘natural’ (an unregulated term when it comes to skincare). Our results-driven products are clinically formulated, naturally safe & made with clean ingredients to make you look and feel your very best.

Is Apothekari Vegan or Gluten-Free?

Some of our products are vegan and most are gluten free! Check the ingredient list on our individual product pages. When it comes to gluten free, please keep in mind that our products are not made in a certified gluten free facility.

Is Apothekari Organic?

At Apothekari we focus on sourcing the safest and most effective ingredients for our formulations, using a combination of both synthetic and plant-based items. Our products contain some organic ingredients, but we can’t rely on them solely to deliver the results that you deserve.

Are Your Products Non-Toxic?

Absolutely! We avoid the use of potentially harmful ingredients such as parabens, phthalates, artificial fragrances, synthetic dyes, or any other harmful ingredients. More here. Plus, our products are registered with Health Canada, giving you peace of mind as well.

Are Your Products Nut Free?

While most of our products are nut free, some do contain nut oils. However, because we don’t use a certified nut free laboratory to produce our products, we can’t guarantee that they are nut free.

Is Apothekari Cruelty Free?

None of our products are tested on any animals (except willing humans of course!).

Do You Use Preservatives?

Your safety comes first! Preservatives are essential to ensure your wellbeing, so we use them in our products as needed. Some items, like oils, can be made without the use of preservatives. Apothekari avoids using parabens or formaldehyde releasing preservatives. And, we package our products in containers that minimize exposure to air, light and fingers to extend their life and reduce the risk of contamination.

Where Are Your Products Made?

We’re proudly Canadian and manufacture our products with certified labs and registered pharmacies in Canada and North America.

Is Your Packaging Recyclable?

We prioritize safety and efficacy because your wellness comes first. Our plastic containers help to minimize contact with light, air and dirty hands, helping to extend the shelf-life and reduce the contamination of our products. Plus, these containers will not break in your bathroom, lessening the risk for harming yourself. All our containers are recyclable. Depending on where you live, and local recycling rules, you may need to rinse containers before recycling.

Get In Touch

info@apothekari.com or 1.866.876.3649

The Practical Stuff

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Do You Offer Samples?

Call or email us and we will be happy to send out product for you to try. Depending on whether there are other products in your order, there may be a shipping fee associated with samples and we will let you know prior to shipping. Samples cannot be returned and are non-refundable.

How Can I Pay for My Order?

We accept Visa, MasterCard and American Express through the website.

Do You Ship Internationally?

We ship to Canada, the USA and select international destinations worldwide. If you see your country listed during checkout, then we can ship to you. Please read our shipping policy for full details.
Still have questions? Send us an email info@apothekari.com. We’re here to help!

★ Judge.me Reviews

Let customers speak for us

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Bespoke Vitamin C Serum

I love it! Been using it for years. It’s so perfect to put on right after I wash in the morning. I’ve never been the greatest at sticking to a skin care routine but using the Vitamin C in the morning and A is for Anti-aging at night consistently over the years has kept my skin young and firm.
Would not want to imagine life (or my skin) without these two essentials. Thank you Sharmani!

*Received as press sample*

Pricing per bottle is definitely up there, but I think much like skincare, if you have struggled to find a deodorant that works for you, the price won't be as much of an issue because something like this can have a huge impact on your life. One bottle should last about 3-4 months with daily use which I think is fairly close to most deodorants. While I know there are baking soda-free options (baking soda can cause skin irritations due to pH disruptions) and options that use Deoplex, I have yet to find a combination of Deoplex and lactic acid which may be what's working for me. Honestly, the only thing I didn't enjoy was that "wet" feeling when I would first apply it, but after 15 seconds it dries down AND it doesn't stain clothing so that's a huge plus. Even though I received this as a press sample, I would buy this deodorant on my own as I didn't just smell good at the end of a long day, but I smelled like absolutely NOTHING which is WAY better to me than smelling like "I'm covering something up" or like body odour. I also trust and appreciate the research I know Apothekari has invested into making sure the formulation is scientifically sound so I know that's also partly where my dollars are going. I only need to apply once a day and I'm good to go so one bottle might even last more more than 4 months at the rate I'm going! HIGHLY recommend and even though all three scents had the same results, my preferred scent was the Lavender as it just one of my favourite scents overall!

Your deodorant is actually miraculous! I’ve tried every kind of deodorant before with varying degrees of mediocre success. Yours manages to actually work through Barre fitness classes and in my office otherwise called the boiler room!! I will definitely be buying more.

I love, love, love Apothekari deodorant! I am allergic to anti-perspirants. I have spent years trying to find a product that works, especially in the hot climate here in Arizona. This deodorant not only works, but keeps me fresh and odor free for over 24 hours! The grapefruit ginger fragrance is lovely and subtle. Thank you, thank you!

I am absolutely IN LOVE with Apothekari! A is for Anti-Aging Retinol Serum has changed my skin. I suffered from adult acne and I have not had a single pimple since I started using this Ah-mazing serum. Not to mention how firm and bright my skin is. And Made in Canada! It’s the whole package!

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