Privacy Policy

At Apothekari, we take your privacy seriously! We’re committed to providing a secure, private, and enjoyable online shopping experience and we will never rent, sell or share your information with any third party.

Use of Information

All personal information, whether medical, financial or of any other nature, that you supply during registration or during a purchase either by telephone or the internet will be used to process and ship your order or to contact you regarding a specific transaction. Information will never be shared with anyone else.
We will contact you by email to confirm your initial order and again to notify you that your order has shipped (if trackable service). We may contact you by email for any other matters required to properly process and ship your order. We may also notify you by email about new products, special offers and information that might be of interest to you. If you do not wish to receive these notifications, you may notify us by emailing our customer service department.

General information that we gather from our website may be used to improve our services and your personal experience. This data is generally used in the aggregate to give us information about the users who visit our site and use our services. This data is anonymous and does not contain any personally identifiable information.

Cookies

Cookies are small pieces of information that your Web browser places on your computer’s hard drive. Like most websites, we use cookies to keep track of your shopping cart and to store current session information. This helps us to improve your shopping experience, personalize our website, and save you from having to re-enter information.

Most Web browsers automatically accept cookies, but you can change this feature in your browser. The User is always free to decline our cookies if his or her browser permits, although in that case features of our website may be unusable. To place an order on our website, the cookies feature of your web browser must be turned on.

Security

Providing a safe and secure environment for your order information is our top priority and apothekari.com protects the security of your online transaction by taking advantage of Secure Sockets Layer (SSL) technology. The apothekari.com digital certificate – required for SSL – is provided by Thawte, an industry standard for encryption. SSL technology encrypts data that you submit to us allowing only apothekari.com to decode your information and helps to create a secure environment for transactions on the internet.

You will know that you are on a secure webpage, when you notice a “gold lock” or a “gold key” icon displayed in the bottom right hand corner of your browser window. You will also notice that the URL of the page no longer starts with https://, but now starts with https://. The “s” stands for secure. Both of these factors indicate that you are on a secure page.

If you still feel uneasy about ordering online, please call us toll free at 1.866.876.3649. We will be happy to accept your order by phone and will take your credit card details at that time.
If you have any further questions about privacy or security, please email us at info@apothekari.com. A member of our team will respond to you as soon as possible.
Thanks for your trust and for shopping with us!
★ Judge.me Reviews

Let customers speak for us

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L
Daily Infusion Moisturizer
Lisa Rodger (Vancouver, CA)

Love this moisturizer. So soft and dewy.

Love, love, love!

I've only been using this serum for a couple of weeks and the difference in my skin is already noticeable. I have very sensitive skin and didn't have any irritation. I was able to use it daily from day 1. Love this product! It's going to be a staple in my arsenal from now on.

Works good but..

I have been using this deodorant for a couple weeks now and it works very well to keep door at bay. However it dries sticky and when I sweat it gets even more sticky. I will keep using fur a while to see if I can get past the sticky feeling, but not sure if I can. It’s too bad because it really does work.

Dear Sandy,

Thank you for your review. We're so pleased to hear that our deodorant is working very well for you! We're always happy to receive feedback from our customers as we try to improve our products. We will take your comment into consideration to improve the formulation. Thank you!

Customer Service

Good customer service

Updated Review: Customer service reached out to me promptly and provided me with a refund. I was satisfied with customer service. Wish this product worked for me because prior to the rash it was great.

This worked for a few weeks and I started getting a painful red rash under my arms. I was about to purchase a set of 4 and I’m glad that I didn’t. I reached out to the company to inquire about what could have caused this as they claim to have products that don’t cause rashes. Of course no one ever replied. Will not purchase again

Dear Tara,

Thank you for your review. We're sorry to hear that you experienced a reaction to our deodorant. It's formulated to be irritation free (pH friendly ingredients and without baking soda). Very occasionally you may experience discomfort or tingling, especially after shaving or if you have sensitive skin.
We've checked our records and are unable to locate an email or call from you regarding this issue. We've tried reaching out via email but haven't heard back. We stand by all our products and offer a full money-back guarantee if you're not satisfied. Please get in touch with us and we will be happy to help resolve this issue.

Customer Service

J
Neroli Rose Natural Deodorant Roll-On
Jennifer C. (Princeton, US)
It works!

Happy to finally found a natural deodorant that actually works- worth every penny. Excited to try more scents, especially the lavender when it is back in stock.

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